CROSS-CULTURAL COMMUNICATION INVENTORY

 

Instructions: This is a learning instrument which will help you gain a better understanding about important cross-cultural communication principles. Read each of the statements below carefully. Decide whether the statement is true (T) or false (F). Then indicate your decision by placing a mark in the appropriate column to the right of each statement.

 

 

 

T F

1)       

Failure or inability of members of one culture to understand members of another often results in problems like anxiety, disorientation, depression, and sleep disorders.

 

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2)       

In order to improve communication among different cultures it is helpful to first interpret other cultural situations according to the values of one's own culture.

 

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3)       

As a general rule, a strong foreign accent indicates that the speaker does not have a good understanding of English grammar and vocabulary.

 

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4)       

Because people of all cultures share common human traits, non-verbal communication like gestures and facial expressions mean the same thing all over the world.

 

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5)       

About 65% of a message's meaning is conveyed through non-verbal behavior.

 

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6)       

Much of the meaning and understanding is communicated via the context of the message in North American culture.

 

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7)       

Appearance is an important non-verbal communication attribute because it gives information about a person's age, gender, race, culture, and profession.

 

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8)       

A potential barrier to cross-cultural communication is the physical distance between the speaker and the receiver.

 

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9)       

Thought patterns, forms of reasoning and logic are universal human behaviors which occur the same way among all cultures.

 

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10)   

A smiling, nodding response to a teacher's instructions always indicates understanding.

 

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11)   

All cultures tend to view the use of time the same way.

 

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12)   

Sign language that is used by the deaf is considered to be verbal communication.

 

 

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13)   

Attitudes, the social organization of cultures and roles in society affect relationships among people of different cultures but not communication between them.

 

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14)   

In order to minimize cross-cultural misunderstandings, teachers should emphasize the need for culturally diverse students to adopt "mainstream" American values and norms.

 

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15)   

Foreign language skills are essential in order to work effectively with people of other cultures.

 

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16)   

In order to obtain feedback from an student of another culture a teacher should always ask precise, direct questions.

 

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17)   

The more groups differ in culture the greater the possibility of communication difficulties between them.

 

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